We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@weeluxury.com. Please note that returns will need to be sent to the following address: 1 Telford Drive, 1, Edinburgh, SCT, EH4 2NQ, GB
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@weeluxury.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@weeluxury.com.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@weeluxury.com. Please note that returns will need to be sent to the following address: 1 Telford Drive, 1, Edinburgh, SCT, EH4 2NQ, GB. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@weeluxury.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items or gift cards. 
Please get in touch if you have questions or concerns about your specific item. 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@weeluxury.com.

Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@weeluxury.com. Please note that returns will need to be sent to the following address: 1 Telford Drive, 1, Edinburgh, SCT, EH4 2NQ, GB. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@weeluxury.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@weeluxury.com.

We at Wee Luxury want you to love what you buy. If you change your mind or are not satisfied with your purchase, you can return it to us within 30 days of receiving it, following these steps:

• Check that your item meets the return conditions: it must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

• Contact us at info@weeluxury.com to request a return and provide your receipt or proof of purchase for the item. We will respond to your request within 24 hours and send you a prepaid return shipping label and instructions on how to pack and ship your item.

• Print the return shipping label and attach it to the outside of your package. Make sure to include your receipt or proof of purchase inside the package.

• Ship your item back to us using the carrier of your choice. We recommend using a trackable service to ensure your return reaches us safely. Please note that you are responsible for the cost of return shipping.

• Once we receive your return, we will inspect it and email you to confirm whether your refund was approved or not. If approved, you will be automatically refunded on your original payment method within 3-5 business days. Please note that it may take some time for your bank or credit card company to process and post the refund to your account.

If you have any questions or issues with your return, please email us at info@weeluxury.com. We are always here to help.

Damages and Issues

We take great care in packing and shipping your order, but sometimes things can go wrong. If your item arrives defective, damaged, or incorrect, please contact us right away at info@weeluxury.com with a photo of the problem and your order number. We will work with you to resolve the issue as quickly as possible. Depending on the situation, we may offer you a replacement, a partial refund, or a full refund.

Please contact us if you are not sure whether your item can be returned or not. We will try our best to accommodate your request.

Unfortunately, we cannot accept returns on sale items or gift cards. These items are final sale and cannot be refunded or exchanged.

Exchanges

We do not offer direct exchanges for items. If you want to exchange an item for a different size, colour, or style, you will need to return the original item and place a new order for the desired item.

Refunds

Once we receive and inspect your return, we will email you to confirm whether your refund was approved or not. If approved, you will be automatically refunded on your original payment method within 3-5 business days. Please note that it may take some time for your bank or credit card company to process and post the refund to your account.

Contact Us

If you have any questions or feedback about our return policy, please do not hesitate to contact us. You can reach us by:

• Email: info@weeluxury.com

• Phone: +44 7493 238962

• Address: 1 Telford Drive, 1, Edinburgh, SCT, EH4 2NQ, GB

We value your business and your trust in Wee Luxury. Thank you for choosing us.