We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in different locations in Asia, Europe, and the USA by Evri - International Parcelshop or EMS and in the USA by USPS. SHIPPING TO OVER 117 COUNTRIES We are proud to offer international shipping services. However, there are some locations we are unable to ship to. LOST/MISSING PACKAGES Wee Luxury is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility for the original order that was made for you at no charge. CUSTOMS We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country. Max delivery time – 35 business days. *This doesn’t include our 2-5 day processing time. *All shipping times exclude clearance/customs delays
TRACKING INFORMATION You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”. For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us at: firstname.lastname@example.org WILL MY ITEMS BE SENT IN ONE PACKAGE? For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
You can choose between a refund or a credit note on full priced items.
Wee Luxury supplies products listed on the Wee Luxury, and Wee Luxury websites, and in our stores under the following Terms and Conditions. Please read these Terms and Conditions, and our Privacy and Cookie Policies carefully before using any of our websites, or ordering from us.
The Terms and Conditions apply to your use of any Wee Luxury website and to any products you purchase from them; regardless of how you access the website, including any technologies or devices where our website is available to you at home, on the move or in store
We reserve the right to update these Terms and Conditions at any time, and any updates affecting you or your purchases will be notified to you, by us in writing (via email), and on this page.
The headings in these Conditions are for convenience only and shall not affect their interpretation.
We recommend that you print and keep a copy of these Terms and Conditions for your future reference...