How can i track my order?
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TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available.
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us at info@weeluxury.com
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us at info@weeluxury.com and we will do our best to help you out.
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FAQ'S
- Can i cancel my order?
- Can I exchange my item?
- Estimated shipping time?
- How are shipping cost calculated?
- How can i track my order?
- International Tax and Duties?
- The item is out of stock, what do i do?
- What is Buyer Protection?
- Payment
- Size Guide for Rings
- REFER & GET COMMISSIONS
- What materials are used in your jewelry?
- Jewelry Maintenance
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