1. Upon successful payment and confirmation of your order, you will be able to view the estimated shipping time and cost on the order confirmation page. Additionally, you will be sent an order confirmation message that will specify the estimated processing time for your order.
2. The warehouse may need up to 3 days to process your order, during which time you will be notified once it has been shipped.
3. Once your order has been shipped, you will receive a notification message containing the estimated delivery time for each package. We will also provide you with a tracking number once it is available. You can easily access this estimated delivery time for each package in your order history.
4. Typically, your order will be delivered within the estimated time frame. However, please note that unforeseen factors such as flight arrangements and weather conditions may affect the actual delivery date. For the most accurate delivery date, please refer to the tracking information provided.
Max delivery time – 18 business days.
*This doesn’t include our 1-3 day processing time.
*All shipping times exclude clearance/customs delays
Problems with Delivery If you have not received your package or the tracking information indicates delivery despite not receiving it, please promptly get in touch with our customer service. Please make sure to reach out within 90 days of placing your order.
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available.
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us at: info@weeluxury.com
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
For more information.
Address : 47/1 Springvalley Terrace, Edinburgh, Scotland-EH10 4PZ, United Kingdom
Email: info@weeluxury.com
Phone: +44 7493 238962