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Shipping & Returns
SHIPPING
We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in Asia, Russia, Europe and USA by ePacket or EMS and in USA by USPS. We offer standard shipping for all orders made in Wee Luxury Online Store. Orders are shipped on business days only (Monday-Friday, excluding National holidays). For in-stock items, depending on the shipping method you select, your order should be processed and ship within 2 - 5 working days after order verification and credit approval. Despite the number of shipments you receive, you will never be charged more than the amount stated on your order confirmation. Shipping time varies by location. These are our estimates: Location *Estimated Shipping Time United States 8-14 Business days Canada, Europe 8-15 Business days Australia, New Zealand 8-15 Business days Central & South America 10-20 Business days Asia 8-15 Business days Africa 15-30 Business days Max delivery time – 45 business days. *This doesn’t include our 2-5 day processing time. *All shipping times exclude clearance/customs delays.
RETURN
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at info@weeluxury.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at info@weeluxury.com. Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Exceptions / non-returnable items Certain types of items cannot be returned, like perfume, sale item or gift cards. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in Asia, Russia, Europe and USA by ePacket or EMS and in USA by USPS. We offer standard shipping for all orders made in Wee Luxury Online Store. Orders are shipped on business days only (Monday-Friday, excluding National holidays). For in-stock items, depending on the shipping method you select, your order should be processed and ship within 2 - 5 working days after order verification and credit approval. Despite the number of shipments you receive, you will never be charged more than the amount stated on your order confirmation. Shipping time varies by location. These are our estimates: Location *Estimated Shipping Time United States 8-14 Business days Canada, Europe 8-15 Business days Australia, New Zealand 8-15 Business days Central & South America 10-20 Business days Asia 8-15 Business days Africa 15-30 Business days Max delivery time – 45 business days. *This doesn’t include our 2-5 day processing time. *All shipping times exclude clearance/customs delays.
RETURN
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at info@weeluxury.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at info@weeluxury.com. Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Exceptions / non-returnable items Certain types of items cannot be returned, like perfume, sale item or gift cards. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.