Shipping:

FREE SHIPPING

We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in different locations in Asia, Europe, and the USA by Evri - International Parcelshop or EMS and in the USA by USPS.

SHIPPING TO OVER 117 COUNTRIES

We are proud to offer international shipping services. However, there are some locations we are unable to ship to.

CUSTOMS

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

SHIPPING OPTION

We provide free shipping options for customers in the United Kingdom and worldwide. The shipping options you qualify for are determined by the items you purchase and where you are located. Please be aware that local carriers may handle the final part of your delivery, which means tracking may not be accessible for every phase of the shipping process.

ADDRESS FOR SHIPPING

Please ensure that the shipping and delivery address you provide is accurate and up-to-date. You can use P.O. boxes as your shipping address, but some items can only be delivered to physical addresses. For large products, valuables, perishables, products with age-based restrictions, or items shipped through private carriers, a physical mailing address or signature confirmation may be necessary for successful delivery. Sellers may also state in the product listings that they are unable to ship products to P.O. boxes. Please note that items cannot be delivered to security-restricted areas like military bases.

LOST/MISSING PACKAGES

Wee Luxury is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address are correct before processing your order. If we have made an error we will fully take responsibility for the original order that was made for you at no charge.

SHIPPING TIME AND COST

Returns:

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at info@weeluxury.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at info@weeluxury.com.

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items 
Certain types of items cannot be returned, like perfume, sale item or gift cards. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

Exchanges 
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.