We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in different locations in Asia, Europe, and the USA by Evri - International Parcelshop or EMS and in the USA by USPS. SHIPPING TO OVER 117 COUNTRIES We are proud to offer international shipping services. However, there are some locations we are unable to ship to. LOST/MISSING PACKAGES Wee Luxury is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility for the original order that was made for you at no charge. CUSTOMS We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country. Max delivery time – 35 business days. *This doesn’t include our 2-5 day processing time. *All shipping times exclude clearance/customs delays

TRACKING INFORMATION You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”. For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us at: info@weeluxury.com WILL MY ITEMS BE SENT IN ONE PACKAGE? For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

You can choose between a refund or a credit note on full priced items.

• Item(s) must be returned in their original condition and packaging: unworn, unwashed and with all tags attached.
• Earrings cannot be returned due to health and safety reasons.
• Return shipping methods and associated costs are the responsibility of the customer.
• Sale items can not be refunded for change of mind.

RETURNS You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies. SHIPPING You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.